PRIME PROVIDING ESSENTIAL SERVICES: PT, Telemedicine, and Virtual Classes

Athletic Training Appointments

Prime is offering Telemedicine Athletic Training Appointments with Kerry Gustafson.  

Physical Therapy Appointments

Our Physical Therapy Team is also continuing to see clients at Prime.  Connect directly with our Physical Therapy Team to schedule online or ask any questions.

Telemedicine Appointments

You may also schedule a Telemedicine appointment online.  This service is quick, easy to use, and you don't have to leave your home for us to help.  We're here to stay connected with you and help you progress.

Prime Athletic Training Room Closed - effective 3/24/20

The training room is officially closed until 'Stay Home, Stay Safe' is lifted by Governor Inslee.  Training Room modalities may be used during athletic training or physical therapy appointments to treat specific acute injuries.

Massage Therapy Services Temporarily Suspended - effective 3/17/20

Massage therapy services at Prime have been suspended until the 'Stay Home, Stay Safe' is lifted by Governor Inslee.

If you have an existing appointment that needs to be rescheduled, we will be getting in touch with you.

How to support Prime employees for a stronger future:
  • - Sign up for online classes
  • - Purchase Prime e-gift cards to use for future appointments
  • - Schedule future appointments: full schedules give us hope so we can look forward to seeing you once we can return to normalcy
  • - Sign up for or renew your existing membership with Prime 

Your health & safety is our top priority!

At the Prime Sports Institute, we are ethically and legally bound to engage in protocols to protect ourselves and our clients.  

The health and safety of our clients and staff remain our top priority.  We are following guidelines and recommendations for COVID-19 from public health officials and will remain open with regular business hours.  We will continue to keep you informed of any changes through our newsletter and social media. 

Prime Sports Institute has always maintained high standards for cleaning our health care facility: sanitizing treatment tables, mats, and chairs; cleaning face cradles and arm rests; disinfecting treatment tools and shared equipment before and after each client; practicing proper hand/arm washing; single use linens and sanitary laundry practices are all standard procedures.

Beginning March 5th, we increased our cleaning schedule of common surfaces such as door knobs, light switches, equipment, chairs, point of sale system, and restroom handles.  Rest assured you are walking into a sanitized facility.  We take your health and our health seriously. 

What we ask from you

Please respect the following guidelines and adhere to these boundaries for your appointments and visits to Prime. 

  1. Please cancel or stay home at ANY sign of illness: symptoms of fever, cough, runny nose, sore throat, respiratory distress, or trouble breathing over the last 2 weeks.
  2. Please cancel or stay home if you are a caregiver of anyone in a high risk population.
  3. Please cancel or stay home if you have had contact with any person who is ill in the last 2 weeks.

Healthy practices and habits to follow:

- Wash your hands thoroughly with soap and water for at least 20 seconds

- Avoid close contact with people who are sick

- Cover your cough or sneeze with a tissue when possible then throw the tissue in the trash

- Avoid touching your eyes, nose, and mouth

- Stay home when you are sick except to get medical care

Thank you for your patience and practicing excellent self care during this time!


'Active Release Stretching' with Rhys Webb - link to video

Yoga Basics Class - link to video

Understanding Fear & Uncertainty - link to audio & notes


Click here to schedule


Sign up here


April 5 - May 5 - Athletic Training Services through Telemedicine

March 24 - May 5 - Training Room Closed

March 17 - May 5 - All massage therapy appointments and group classes cancelled

March 18th - "Active Release Stretching" with Rhys Webb, LMT

March 20th - Chuckanut 50K Packet Pick-up

March 11th - "Nutrition for Aging" with Laura Johnson, RDN


World Health Organization

Centers for Disease Control

Whatcom County Health Department - The Washington State Department of Health has a call center to take questions from the public. Call 1-800-525-0127 and press #. Information is rapidly evolving.

Essential Businesses Information

Stay Home, Stay Healthy